In 2011 there was a change to European Law, which is aimed at giving website users more control over the data stored about them. You can read more about it here http://www.ico.gov.uk/
What are cookies?
Cookies are very small text files that some websites store on your computer or mobile device when you visit them.
These cookies let you move around the website and use essential features like secure areas, shopping baskets and online billing.
These cookies collect information on site usage – all the collected information is anonymous and is only used to help us improve how the website works.
These cookies are used to provide specific services or to remember settings to improve your visit.This could include, storing settings you've applied, such as layout, text size, or to indicate if you have 'logged in' to the website.
Controlling the information websites can collect.
You can manage your browser settings to accept or reject all cookies or individually by website. You can also set your browser to prompt you when a website would like to store a cookie on your computer.
All browsers’ settings are different and we would recommend you use the ‘help’ option in your browser menu to check your settings, or check our quick guide to managing cookies, which covers the most popular browsers.
Some cookies are essential.
Certain cookies are necessary in order for you to use our websites. These are used 'in-session' each time you visit and then expire when you leave the site. They’re not stored on your computer and they don't contain any personal data. However, you can delete them via your browser if you wish to, but this will restrict the functions that you're able to carry out on our sites. For more information about how to disable cookies in your browser please visit the About cookies website
Here’s a list of essential cookies and how we use them:
|Session cookies||These enable you to carry out some essential functions on our sites, such as maintaining log in details for the session or a transaction. They also help by minimising the need to transfer information across the internet. They are not stored on your computer and they expire when you terminate your browser session.|
|Tracking cookies||These enable us to recognise repeat visitors to the site. By
matching an anonymous, randomly generated identifier, we're able to
record specific browsing information such as how you arrive at the site,
the pages you view, options you select, and the path you take through
the site. By monitoring this information we’re able to make improvements
to our sites and by combining it with other information we hold about
you we can serve personalised content to you on your return.
We use Omniture's software to analyse page use, page interactions and the routes our customers take through our sites. These are known as 'web metrics'. We don't record any personal information you provide during an on-site purchase or any other process
Some cookies are non-essential.
These cookies are usually supplied by our business partners and help us to filter out irrelevant messages or pop-ups and to make sure that we only send you information that’s interesting and relevant to you. We also use some non-essential cookies for analytical purposes. Here's a list of non-essential cookies and how they're used:
|Survey control cookies||These are provided by our business partners such as ServiceTick to enable us to send surveys about our sites to customers. Accepting this cookie means that you won't be asked to complete the survey if you’ve already done so or declined previously.|
|DoubleClick cookies||Provided by our online advertising supplier, these cookies are used to serve our internet advertisements on other sites. Some of our web pages may contain electronic images that help us see how users interact on these pages. They may also provide DoubleClick with information about the interaction.|
|Marketing cookies||These cookies help us tailor the advertisements you see on third party sites by understanding what interests you on our sites, such as the pages you view. We don't combine this information with other personal information you provide us with.|
|addthis.com cookies||Provided by our bookmarking supplier, these cookies enable you to easily bookmark selected pages.|
|Google Analytics||From time to time Aviva use Google Analytics. This is a web
analytics service provided by Google enabling us to recognise repeat
visitors to the site. By matching an anonymous, randomly generated
identifier, we’re able to record specific browsing information such as
how you arrive at the site, the pages you view, options you select, and
the path you take through the site. By monitoring this information we’re
able to make improvements to our sites.
Google also reserve the rights to the data collected.
By using our websites you agree that we can place both essential and non-essential cookies on your device.
You can block any cookies from any website through your browser settings. For more information about how to disable cookies in your browser please visit the About cookies website
These cookies make it quicker and easier for you to access sites on subsequent visits that use Flash technology. Deleting them means you may have to re-enter information each time you visit the same site. But just like any cookie, you can delete Flash cookies by going to the Settings Manager for your Adobe Flash Player. You will be taken to the Adobe website, which lists the websites with the cookies in your browser. Just click Delete opposite the relevant website.
Cookies within mobile applications.
We only use essential cookies within our mobile applications. You cannot opt-out or delete these cookies as they are critical to the functionality of the application. These cookies are not shared with any other application on your mobile device. We never use these cookies to store personal information about you.
Find out more.
You’ll find more information about cookies at www.allaboutcookies.org, which gives details on how to delete cookies from your computer. For information on how to do this on your mobile phone browser, please see your handset manual.
If you liked this article, subscribe to the feed by clicking the image below to keep informed about new contents of the blog: